Support Center

Preventing an Inactive Patient or Contact From Being Returned When Searching

Last Updated: Aug 30, 2011 12:51PM EDT
If you have changed the status of a patient or contact to 'Inactive' but that patient or contact is still returned when searching follow these steps:

1.      Select Admin from the top menu bar in Updox
2.      Choose Practice Profile
2.      Select Settings
3.      Remove the check from the box next to Show inactive patients when searching
4.      Click the Save button to finish

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