If you have changed the status of a patient or contact to 'Inactive' but that patient or contact is still returned when searching follow these steps:
1. Select Admin from the top menu bar in Updox
2. Choose Practice Profile
2. Select Settings
3. Remove the check from the box next to Show inactive patients when searching
4. Click the Save button to finish
- If you need help, please let us know at 614-798-8170 x2 or firstname.lastname@example.org.